Direct insurance billing on Orchard Road

We bill directly with more than 20 international and local insurers, including Cigna, Allianz, AXA, Bupa, Great Eastern, MSH International, MSH China, Raffles Health Insurance, GeoBlue, Henner and others, and we accept CHAS and Medisave for eligible treatments. The logos shown on this page reflect the providers we currently work with, and coverage depends on your specific policy. If your insurer is not listed, tell us anyway, we may still be able to help you claim. The simplest thing to do is share your insurer name when you book and we will confirm what is possible.

With direct billing, we submit the claim to your insurer on your behalf, so in many cases you only pay any portion that is not covered by your policy, rather than paying the full amount and claiming it back yourself. Whether direct billing is available, and how much is covered, depends on your insurer, your plan and the treatment, so we check this for you before your appointment where we can. You will need to bring your insurer details and identification on the day. If direct billing is not available for your plan, we will give you a clear invoice you can use to claim.

Yes. Align Dental accepts the Community Health Assist Scheme (CHAS) and Medisave for eligible dental treatments, in line with the relevant guidelines and subsidy tiers. Bring your CHAS card or relevant identification and we will let you know what is covered for your treatment. Coverage and limits are set by the schemes, not by us, so the amount that applies depends on your eligibility and the procedure. Ask us when you book if you would like us to check before your visit.

The clearest answer usually comes from your insurer directly, since they hold the details of your specific plan, but our team is happy to help you understand what is likely to be covered and to liaise with the insurer where we can. Call us on +65 6773 7088, message us on WhatsApp, or email hello@aligndentalsurgery.com with your insurer and the treatment you are considering, and we will do our best to give you a clear picture before you commit. We would rather you knew where you stood up front than be surprised later.