Privacy policy

Our privacy commitment

At Align Dental Surgery, we prioritise the dental health of our patients above all else. To maintain your trust and confidence, it is vital that confidentiality is kept at a high level at all times.

This privacy policy, in line with Singapore's Personal Data Protection Act 2012 (PDPA), sets out our approach to collecting, using and disclosing your personal data. It complements any consent or registration form you may have completed; it does not override the terms of those documents.

Personal data we collect

Personal health information refers to details about an individual's physical or mental health. The personal data we typically collect includes your contact information (name, address, phone number and email), the treatments you are receiving, your medical and dental history, your insurance details where relevant, and any healthcare providers or specialists involved in your care.

How we use your personal data

We use your personal data to provide dental care; to communicate with you about appointments, treatment and follow-up; to process payments and, where applicable, insurance, CHAS or Medisave claims; to keep accurate clinical records as required; and to comply with our legal and professional obligations. Where you have submitted an enquiry through this website, we use the details you provide only to respond to that enquiry.

Disclosure of your personal data

We may disclose your personal data to other healthcare providers and specialists involved in your care, to your insurer or relevant scheme administrator where you have asked us to process a claim, to laboratories and service providers acting on our behalf, and to authorities where required or permitted by law. We do not sell your personal data.

Protecting your personal data

We take reasonable steps to protect personal data in our care against unauthorised access, collection, use, disclosure, copying, modification or disposal, through appropriate physical, administrative and technical measures. We retain personal data only for as long as is necessary for the purposes above or as required by law.

Your choices and access

You may request access to, or correction of, the personal data we hold about you, and you may withdraw consent to certain uses of your data, subject to legal and contractual restrictions and reasonable notice. Withdrawing consent for certain uses may affect our ability to provide you with care or services. To make a request, please contact us using the details below.

Contact us

If you have any questions about this policy or about how we handle your personal data, please contact Align Dental Surgery at 583 Orchard Road #01-07/08/09, Forum The Shopping Mall, Singapore 238884, by phone on +65 6773 7088, or by email at hello@aligndentalsurgery.com. You can also get in touch through our contact page.

This policy may be updated from time to time. Material changes will be reflected here with an updated date. This page provides general information about our privacy practices and is not legal advice.